Last Updated: July 1, 2025

Your all-in-one platform for creating and managing Discord bots with privacy and ease of use at the core.

What Data We Collect

We only collect the minimum data required to make our service work properly. This may include:

  • User ID: Your Discord user ID (for linking your bots to your account)
  • Bot ID: The Discord bot ID you create through our platform
  • Bot Name: The name and tag of your bot
  • Bot Token: Used only to run your bot (we do not store it in plain text)
  • Bot Settings: Custom prefix, welcome message, commands, etc.

What We Do NOT Collect

We do not collect or store:

  • Discord messages or chat history
  • User conversations, DMs, or server content
  • Personal data like your real name or email address
  • Data for training AI or machine learning models

How We Protect Your Data

  • All sensitive information (like bot tokens) is encrypted
  • We do not share your data with third parties
  • We use secure servers and access controls
  • You can delete your bot and data at any time

Security First: We implement industry-standard security measures including encryption at rest and in transit, regular security audits, and strict access controls to protect your data.

Use of Your Bot Token

Your bot token is used only to run your bot. It is never exposed to others or used for anything outside of our platform.

If you remove your bot, the token and all related data are permanently deleted.

No AI Training

We do not use your messages, settings, or any other data to train any AI models. Our system processes data only in real time and does not store content unless necessary for your bot's operation.

Your Rights

You have the right to:

  • View what data we store for your account
  • Request deletion of your data
  • Remove your bot and account at any time

Contact

If you have questions or concerns about your data, you can contact us at:

Email Support

shayo.assistant@gmail.com

Discord Server

discord.gg/4zheu7GHD6

Make Sure the Bot Is Online

Once you've added the bot:

  • It should appear online in your Discord server's member list
  • If it's offline, double-check the token or restart it from your dashboard
Server Member List Preview
Bot online status in server member list

Use Basic Commands

Your bot comes pre-loaded with useful commands. Try them in any text channel where the bot has access.

Examples:

  • /help – Shows all available commands
  • /ping – Checks if the bot is active
  • /welcome – Sends a welcome message
  • /timeout – Timeouts a user for a set duration
  • /giveaway – Starts a simple giveaway
/help Command Preview
Output of the /help command

Customize the Bot (From Dashboard)

From your dashboard, you can:

  • Change the bot's status (e.g., Playing, Watching, Listening)
  • Enable or disable specific commands
  • Edit the welcome and goodbye messages
  • Customize timeout settings, embed color, and more
Customization Dashboard
Bot customization dashboard

Admin Features (For Bot Owners)

If you're the bot owner, you can use advanced commands like:

  • /kick @user – Kicks a user from the server
  • /ban @user – Bans a user from the server
  • /purge 50 – Deletes the last 50 messages in a channel

Note: These commands require proper Discord server permissions.

Admin Commands Preview
Admin commands in action

Bot Removal Only (No Ownership Transfer Yet)

Currently, we do not support transferring bot ownership. If you no longer want the bot:

  • You can delete it from your dashboard
  • Or simply remove the bot from your Discord server
Delete Bot Option
Delete bot option in dashboard

Safety & Privacy

  • We do not store your Discord messages or private conversations
  • Your bot token is encrypted and only used to run your bot
  • You can delete your bot and settings anytime through the dashboard

Support

Have questions or need help?

Email Support

shayo.assistant@gmail.com

Discord Server

discord.gg/4zheu7GHD6

Set Your Own Bot Activity Status

You can customize your bot's activity status to display messages like:

  • Playing Rocket League
  • Watching /help
  • Listening to new users
  • Competing in giveaways

To set this:

  1. Open your bot dashboard
  2. Go to the Activity Status section
  3. Choose an activity type:
    • 🎮 Playing
    • 📺 Watching
    • 🎧 Listening
    • 🏆 Competing

Staff Management Overview

Shayo provides powerful tools to manage your server staff with custom roles, permissions, and audit logs.

Key Features:

  • Create custom staff roles with specific permissions
  • Track staff actions with detailed audit logs
  • Set up automated staff activity monitoring
  • Receive alerts for suspicious staff actions

Staff Roles & Permissions

Create custom staff roles with specific permissions using the /staff addrole command.

Role Level Example Roles Permissions
High Admin, Head Moderator Ban Members Kick Members Manage Roles
Medium Moderator, Event Manager Timeout Members Manage Messages Manage Events
Low Helper, Support Warn Members View Audit Log Send Announcements

To create a staff role:

  1. Use /staff addrole @RoleName
  2. Select permission level (High, Medium, Low)
  3. Optionally set custom color and icon
  4. Assign the role to staff members

Staff Commands

Essential commands for staff management:

Staff Management:

  • /staff add @user @role - Add staff member
  • /staff remove @user - Remove staff member
  • /staff list - View all staff members
  • /staff permissions @role - View role permissions

Staff Activity:

  • /staff activity @user - View staff activity
  • /staff stats - Server staff statistics
  • /staff leaderboard - Top active staff members
Staff List Preview
Example of /staff list command

Staff Audit Logs

All staff actions are logged for accountability and security.

Audit Log Features:

  • Timestamped records of all staff actions
  • Details about which staff member took action
  • Reason provided for the action
  • Searchable by date, staff member, or action type

To view audit logs:

  1. Use /audit view to see recent actions
  2. Filter with options like:
    • user:@staffmember
    • type:ban
    • after:2025-06-01
  3. Export logs to CSV for record keeping
Audit Log Preview
Example of staff audit log

Staff Training & Resources

Resources to help train and support your staff team:

Training Materials:

  • /guide moderation - Basic moderation guide
  • /guide conflict - Handling user conflicts
  • /guide commands - Staff command reference

Staff Testing:

  • /test scenario1 - Common moderation scenario
  • /test scenario2 - Emergency situation response
  • /test knowledge - Policy knowledge quiz

Recommended Staff Training Process:

  1. Assign Trial Staff role with limited permissions
  2. Have them complete training scenarios
  3. Review their test results and activity
  4. Promote to full staff role after evaluation

Staff Safety & Security

Protect your staff team and server with these security features:

Security Measures:

  • Two-factor authentication for high-level staff
  • Automatic alerts for suspicious staff actions
  • Role change notifications
  • Staff activity monitoring

Best Practices:

  • Regularly review staff permissions
  • Conduct periodic security training
  • Use the principle of least privilege
  • Maintain an up-to-date staff handbook

Important: Always remove staff permissions immediately when someone leaves your team or steps down from their position.

Staff Support

Need help with staff management?

Email Support

shayo.assistant@gmail.com

Discord Server

discord.gg/4zheu7GHD6